TENANTS

There’s no doubt that moving into a rental property for the first time can be overwhelming, but with MO&AG we make the transition smooth and transparent.

We pride our selves in our simple step by step guide for both first time renters and renters with previous experience.

THE PROCESS

STEP 1 – QUALIFICATION

Once we have received your enquiry one of our agents would give you a call. The agent will be trained and will have local and industry knowledge, they will have a detailed consultation about what exactly you are looking for and match you to your perfect property.

[bold_timeline_item_button title=”Expand” style=”” shape=”” color=”” size=”inline” url=”#” el_class=”bold_timeline_group_button”]

STEP 2 – VIEWINGS

Once the agent has a greater understanding of what it is you are looking for they would then book you in to see properties that match your criteria.

MO&AG is not your typical estate agency as we do it the modern way, this means that not only do we do physical viewings we also do virtual viewings as we understand people are busy or sometimes not even in the country!

If you opted for a virtual viewing this would include a Zoom call with both the agent and the interested tenant/s where we would go through all property media both photos and a newly updated video of the property. We would give you the traditional walk through via zoom. Once you have confirmed that you like the property we will also check traveling durations to work/uni, confirmation on bills and a walk through of the referencing process.

If after all these checks you are happy to proceed with the property we would request the tenant to fill out an offer form on our webaite which will entail details of who you are and what you will offer to the landlord, we will advice you on what the landlord requires to boost the chances of your offer getting accepted.

[bold_timeline_item_button title=”Expand” style=”” shape=”” color=”” size=”inline” url=”#” el_class=”bold_timeline_group_button”]

STEP 3 – REFERENCING STAGE

Once we have received your offer and holding deposit we will present the offer to the landlord, if the landlord does not accept MO&AG will liaise between both parties to get the offer accepted, if we can not come to an agreement MO&AG will refund your deposit.

On a more positive note if your offer is accepted then we would commence referencing, this includes and is not limited too:

* ID
* Right to Rent
* Bank statements
* Employer contact details
* Landlord contact details
* Guarantor contact detaiLs

Our referencing team will help and guide you to collect all of these referencing documents. Once all received they will be sent over to the landlord to approve of the references.

[bold_timeline_item_button title=”Expand” style=”” shape=”” color=”” size=”inline” url=”#” el_class=”bold_timeline_group_button”]

STEP 4 – CONTRACT SIGNING & MONIES

Once you have passed the referencing stage the hard part is over. we would then send you your Tenancy Agreement to be signed by you and then landlord.

Once we have received the tenancy agreement and you have paid your move in monies (typically 1 months rent and 5 weeks security deposit) you will then be able to move in to your new home!

[bold_timeline_item_button title=”Expand” style=”” shape=”” color=”” size=”inline” url=”#” el_class=”bold_timeline_group_button”]

STEP 5 – MOVING IN

On the day of move in the Agent or Inventory clerk will meet you at the property to release keys, you will then receive a courtesy call to see how you have settled in.

[bold_timeline_item_button title=”Expand” style=”” shape=”” color=”” size=”inline” url=”#” el_class=”bold_timeline_group_button”]

FAQ’S

I need to find a place to rent. What do I do first?

Before you start searching for your new home it’s a good idea to write down a budget. What are your current outgoings and what money do you have left each month to spend on rent? As well as the rent, consider any other costs involved in moving home and renting a property including deposits, household bills, removal costs and any other costs. Please be advised that you will need to earn 2.5x the rent to qualify to rent any of our properties.

What does referencing involve?

Tenants applying to rent need to give details of their employer and income, their previous address, and their previous landlord contact details/ These will be checked to ensure they are able to commit to monthly rental payments and that they have a good rental history.

Why do I need to be referenced?

The landlord needs to be sure that their tenant won’t have any problems paying the rent on a monthly basis and that the tenant will take good care of their property, we are trusted by the landlord to reference properly to ensure we find a suitable tenant for their property.

Do I need to show ID?

As part of the referencing process and in order to satisfy Right to Rent legislation we will need to check certain ID and confirm a tenant is who they say they are.

What if there are problems with my reference?

In some circumstances, a tenant may not be approved immediately via referencing. Obvious examples are students without a regular income, or someone leaving their family home for the first time with no renting history. This is not uncommon, and there are still options for tenants in this position. With the Landlords agreement, they could pay the rent for the full term up front, or seek out a guarantor. your Agent will advise you on your options.

What is a guarantor?

If a tenant is not fully approved by the referencing process, they can ask a guarantor to support them as long as the landlord agrees. A guarantor (usually a parent or guardian) will agree to take responsibility for the rent if the tenant fails to pay. Guarantors are required to pay any rent arrears (if the tenant does not pay) and for any damages costing more than the deposit. The Guarantor will need to be based in the UK and will have to be homeowner or a director of a limited company.

Why does my guarantor have to guarantee all tenants?

In the case of a tenancy with multiple tenants, the tenancy agreement makes all tenants jointly responsible for all rents and responsibilities. There is no individual ‘share’ of the rent written into the agreement. The guarantor therefore has the same responsibility.

Why do I have to pay a deposit?

The landlord trusts the tenant to keep the property in a good condition and in good order. The deposit is held to ensure that any damages (over and above fair wear and tear) can be corrected at the end of the tenancy. Landlords and letting agents are required to register your deposit with an approved Tenancy Deposit Scheme. You will receive details of the scheme, explaining where your deposit is held.

What is a tenancy agreement?

A tenancy agreement is a contract signed by both the tenant and the landlord. It outlines all the rules to which both parties must comply.

Who is responsible for the management of the property?

The landlord is responsible for maintaining the property. They will either take care of this directly, or do so via a letting agent. the Agent will advise you on who to go to for any issues during you tenancy.

REGISTER